1. Information We Collect
EcoGrid Energy Limited ("we", "our", or "us") acts as a Data Controller under UK GDPR. When you request a site survey, quote, or interact with our website, we collect:
- Full name, contact telephone number, and email address.
- Property address, roof orientation, MPAN/MPRN meter details for DNO applications.
- Household electricity consumption figures and utility tariff data.
2. How We Use Your Personal Data
We process your personal information under the lawful basis of contract performance, legal compliance, and legitimate interests:
- Designing bespoke 3D solar PV and battery storage quotations.
- Submitting G98/G99 grid connection applications to Distribution Network Operators.
- Registering your installation on the MCS (Microgeneration Certification Scheme) portal.
- Processing government grant applications (e.g. £7,500 BUS Heat Pump Grant).
3. Data Sharing & Third Parties
We never sell or rent customer data to third parties. We share data strictly required for installation compliance with:
- UK Distribution Network Operators (National Grid Electricity Distribution, SSEN, UK Power Networks, etc.).
- MCS (Microgeneration Certification Scheme) and RECC/HIES accreditation bodies.
- Building Control notification bodies (NAPIT / NICEIC).
4. Your Rights Under UK GDPR
You have the right to request access to your personal data, rectify inaccuracies, request erasure ("right to be forgotten"), object to processing, and request data portability. To exercise these rights, email our Data Protection Officer at info@ecogridenergy.co.uk.